We are a Blue Mountains based small business proudly supporting Australian makers

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Shipping & Returns

 
Standard Shipping  
NSW, ACT -  $12                               
Standard Shipping  
SA, VIC, QLD, WA, - $17           
Standard Shipping
NT,  TAS - $22    
               
Holiday Season Shipping

To ensure your loved ones receive their gifts in time please see the below cut off dates for delivery via AusPost, sending from Moontree located in NSW.

Delivery to locations in NSW, ACT, VIC, SA & QLD:
18/12/24

Delivery to locations in WA:
16/12/24

Delivery to locations in NT:
16/12/24

Delivery to locations in TAS:
16/12/24

Local deliveries  23rd Dec

Sydney Deliveries 23rd Dec ( okay to leave only )

The last day for courier shipping for the Sydney metro and local Blue Mountains area is Monday 23rd December. Orders placed by Sunday 22nd December need to be marked as 'OKAY TO LEAVE DELIVERY"  only.

All orders can be expected to be delivered within 2-7 business days, unless we are out of a product you have ordered in which case we will contact you advise of delivery time on that item. 
Returns 
What do you do if your goods arrived damaged or broken?
Please let us know, send a picture of the damage in the original packaging and we can replace it for you at no charge.
     
 Please choose carefully as we do not refund and return incorrect choices. 
If you would like to return you items that don't suit undamaged and in their original packaging will we give you store credit for that amount of your purchase. You will need to pay the cost of the return items.
We are currently not set up for sending orders outside of Australia 
If you require express shipping please contact us here

    Moontree is located in the Blue Mountains within the Country of the Dharug and Gundungurra peoples.
    We acknowledge their continuous and deep connection to their Country.