Moontree is located in the Blue Mountains within the Country of the Dharug and Gundungurra peoples.
We acknowledge their continuous and deep connection to their Country.
We will contact you for the shipping charges to your address. The standard shipping fee charged at the checkout will be included in the shipping cost.
We aim to deliver all orders within 3–10 business days. If an item is out of stock, we will contact you with an updated delivery timeframe.
For express shipping, please leave a note at checkout or contact us directly, and we’ll do our best to dispatch your order as quickly as possible.
Returns Policy – Online & In-Store
We want you to love what you choose, so please take care when making your selection, as we don’t offer refunds for change of mind or incorrect choices.
If something isn’t quite right, you’re welcome to return your item within 30 days of purchase – either online or in-store – for a store credit, provided it is:
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unused
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undamaged
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in its original packaging
The value of your store credit will match the value of the returned item. Please note that the cost of returning the item (for online purchases or if transport is needed) is your responsibility.
Please note: We are unable to accept returns or exchanges on sale items or original artworks.
If you have any questions about whether your item qualifies for return, feel free to reach out – we’re happy to help.